Customer Service Advisor

Customer Service Advisor 
8:30-17:00, Monday to Friday
£12-£13 per hour 
Kirkby in Ashfield Office based.
 
Are you friendly, customer focused and motivated? If you are looking for a new opportunity within Customer Service, we have a fantastic opportunity to join an esteemed family-owned manufacturing business based in Nottingham. 

Due to growth within the business, we are looking for a resilient and personable Customer Service Advisor to complement our current team. No two days are ever the same within this role, and due to the B2B nature of the company – you would be managing key accounts for the business and contributing to the ordering process.

The Role:

• Answering inbound queries via phone and email
• Outbound dialling to resolve queries.
• Order processing
• Deal with general enquiries
• Liaising internally with other teams within the business.
• Credit control 

The Candidate:

• Resilient and confident 
• Experienced within Customer Service (retail/hospitality or phone based)
• Organised 
• Personable
• Technical minded
• Eager to learn.
• Driven and motivated to succeed. 

Benefits:

• Free parking
• Company annual bonus
• 25 days + bank holiday entitlement 
• Christmas shutdown

If this sounds like you, click here to apply today!