Account Handler
Account Handler
£30,000 – £35,000
Lutterworth
Monday – Friday 9am – 5pm
The Company
My client is a global insurance provider who have dominated the insurance market for decades.
Due to exponential growth, they are looking to recruit an Account Handler on a full-time permanent basis.
This is a fantastic opportunity for someone who either works in the insurance industry or would like to establish a career in the industry.
The Role
- Confidently delivering excellent customer service both internally and externally.
- Producing and chasing quotes whilst supporting external Account Handler with quotations.
- Resolving account queries efficiently.
- Confident at handling financial data.
- Processing confidential terms.
- Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal.
- Issue renewal documentation in line with contract certainty.
- Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
- Calculating premium and maintaining spreadsheets
- Update risk information prior to renewal
The candidate
- Commercial insurance experience would be a distinct advantage, but an ambitious customer service/ administration professional is vital
- Attention to detail is imperative to the success of the role
- Confident individual with the ability to communicate at all levels
- Strong communication skills both written and verbal
- You must have a team mentality and be engaged as well as being professional and supportive.
- Confident at handling financial data.
- Competent IT skills with Microsoft Word, Excel and PowerPoint..
- Be able to prioritise and work to tight deadlines
- Able to work as part of a team as well as being self-motivated
- Commercial awareness
Interested? Please click ‘apply’ today!
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