Account Manager
£23,000 – £26,000 + Uncapped Commission
Leicester
Monday – Friday 9.00am-5.30pm
The Company
My client is a global ecommerce business who due to phenomenal growth is looking to recruit an experienced Account Manager to join them on a full-time permanent basis.
Established in 2012, they now act as the market leader supporting businesses across the globe with office supplies.
The Role
You will act at the first point of contact for both new and existing customers. You will be a passionate service professional coupled with the ability to identify buying signals and how to react to these.
Duties
- Handle inbound customer enquiries via phone, email, and live chat
- Conduct a thorough fact find to understand customer needs
- Liaise with suppliers
- Provide excellent customer service
- Processing customer order
- Taking payment
- Setting up credit accounts for customer
- Update CRM with customer requirements
- Arrange delivery of goods
Job Snapshot
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